At The Lightbox Tales, we are committed to protecting your personal data and ensuring transparency in how we collect and use it. This Privacy Policy explains our practices, compliant with the General Data Protection Regulation (GDPR) for our international clients, and other applicable EU privacy laws.
1. Information We Collect
We may collect and process the following personal data:
Contact Information: Name, email, phone number.
Payment Information: Payment details via trusted third-party providers.
Event Details: Wedding date, preferences, and guest information.
Website Analytics: IP addresses and browsing behavior from cookies.
2. How We Use Your Information
Your data is processed for:
Service Delivery: For photography services and communication.
Payment Processing: Secure handling of payments.
Marketing: Sending promotional emails with your consent. You can opt out anytime.
Client Galleries: Delivering password-protected galleries.
Legal Compliance: Storing data to meet legal requirements.
3. Email Marketing
With your consent, we may send email newsletters or offers. You can withdraw consent by unsubscribing or contacting us.
4. Client Galleries and Access
We provide secure, password-protected galleries for photo delivery. You control access to these galleries. They remain active for the period defined in your contract.
5. Clients and Wedding Guests Photographed
By hiring The Lightbox Tales, you agree that we may photograph your event, including your guests. You confirm you have informed your guests of their potential inclusion in photographs, which may be used as outlined in our contract.
6. Social Media Policy and Usage
With your consent, we may share images from your event on our social media platforms such as Instagram and Facebook. You may withdraw this consent at any time by contacting us.
7. Promotional Use of Images
With prior approval, we may use select event photos for promotional purposes (website, portfolio, social media). You have the option to approve or reject usage before publication.
8. Withdrawal of Consent
You have the right to withdraw consent at any time. Simply contact us at thelightboxtales@gmail.com, and we will promptly stop processing your data or images, unless required by law.
9. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
Service Providers: Trusted third parties like payment processors and gallery hosts.
Legal Authorities: When required by law or in response to legal requests.
10. Data Retention
We only retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including meeting legal, regulatory, or accounting requirements.
11. Your Rights (GDPR)
Access: You have the right to request access to the data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You may request deletion of your data, except where required by law.
Opt-Out: You can opt out of marketing communications.
Data Portability (GDPR): You can request that your data be transferred to another service provider in a structured, machine-readable format.
12. Cookies and Tracking Technologies
We use cookies to improve user experience and gather analytics. You can manage your cookie settings through your browser.
13. Data Security
We employ industry-standard security practices to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.
14. Legal Compliance
This policy is designed to comply with the GDPR, and other applicable EU. data protection laws. By using our services, you agree to the terms outlined here, and you may contact us with any concerns regarding compliance.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a new "Last Updated" date.